Dashboard

Automate collections, reminders & customer replies

FR
Enquiries Answered 0 ↑ 18% vs last week
Bookings Made 0 ↑ 12% vs last week
Reminders Sent 0 ↑ 41% vs last week
No-Access Rate ↓ 34% Fewer failed rounds

Reminders sent this week

Live

Recent Activity

AI Log
  • AI replied to Freeconomy RecyclingQuote follow-up answered in 42s · 2 min ago
  • Reminder sent to Quick Waste SolutionsWhatsApp · bin out by 6:30 AM · 14 min ago
  • Booking confirmed — GreenBin LtdFriday 7:00–9:00 AM · 240L general waste · 38 min ago
  • Quote sent to Hartfield Pub Group1100L mixed recycling · £38/wk · 1 hr ago
  • Missed collection auto-rescheduledBeacon Cafe · moved to Fri 2–4 PM · 2 hrs ago
  • No-access resolved by SMS reminderGate unlocked — Mason Row Stores · 3 hrs ago

Inbox

AI answers every enquiry in under a minute — 24/7

AI Auto-Reply: ON
FR
Freeconomy RecyclingWhatsApp · Lead · Manchester M4
AI handling

Quotes

AI-drafted quotes from enquiry to close

BusinessPostcodeWaste TypeBin SizePriceStatus

Bookings

Upcoming collections this week

Reminders

Scheduled SMS & WhatsApp nudges — put the bin out, unlock the gate

CustomerScheduledChannelMessageStatus
Freeconomy RecyclingThu 18:00Glass collection Fri AM — please leave bins at rear gateScheduled
Quick Waste SolutionsThu 19:30SMSBin out by 6:30 AM tomorrowScheduled
GreenBin LtdThu 20:00Fri 7–9 AM collection confirmed — unlock side accessScheduled
Beacon CafeFri 06:30SMSRescheduled collection today 2–4 PMScheduled
Hartfield Pub GroupFri 07:00Weekly recycling round — cellar gate code neededAwaiting reply

Missed Collections

AI triages and resolves before the phone rings

No Access Today 08:12

Beacon Cafe

14 Dock Lane, Leeds LS10 · 240L general waste

AI Suggestion

Customer reports missed collection. AI has rescheduled to Friday 2–4 PM and sent a WhatsApp update with the new window.

Bin Not Out Today 07:48

Mason Row Stores

3 Mason Row, Sheffield S1 · 660L recycling

AI Suggestion

Driver flagged bin not presented. AI sent an SMS asking the customer to confirm access — reply received, crew returning today 3:30 PM.

Resolved Yesterday

Freeconomy Recycling

22 Tariff Street, Manchester M4 · glass, weekly

AI Resolution

Gate locked on arrival. AI messaged the site manager, got the new code, and re-routed the crew within 22 minutes — zero phone calls to the office.

Analytics

What the AI is doing for your round

Bookings by day

This week

No-access rate trend

↓ 34%

Response time

48s

Median AI first reply across all channels this week.

vs. industry avg (4h 12m)99.7% faster

Hours saved

31.5h

Office admin time automated this month — replies, quotes, reminders, reschedules.

Estimated cost saving£1,890/mo

Settings

Channels & business details